Social Media Tools to Engage Customers



















For those who have a new business or are thinking of starting one, this is an opportunity to learn how to use these cost-effective marketing tools to your advantage.


To request an Enrolment Form for the Statement of Attainment in SOCIAL MEDIA SKILLS TO ENGAGE CUSTOMERS, download the document below

Social Media Skills to Engage Customers
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Download • 521KB

and email to teresa.conicella@tafensw.edu.au

While social media can seem overwhelming for some, knowing how different platforms can serve you is the first step. Learn, discuss and share ways to:

- build identity, conversations, relationships and reputation

- monitor activities in terms of ‘impact’ on your target audience

- expose your brand through sharing, retweeting, and re-pinning

- work to the strengths of each platform, and

- gain new leads for creative projects and employment

Presenter: Samara Cannan (TAFE NSW)

- FEE FREE (for eligible learners **)

- 3 x 6 hour online sessions – 11, 18 and 25 January 2021

- Statement of Attainment on completion

- Credits towards other Nationally Recognised qualifications @ TAFE NSW

- Limited numbers = 15


**Eligibility for FEE FREE training is determined by your residential status. You must live in NSW and be an Australian citizen or permanent resident.



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